Percepta opened its Asheville location in 2018. At this location, we provide customer support services for two high-end automotive companies, including Jaguar Land Rover. Additionally, we provide customer service support for one of the largest wireless carriers in the United States. We have over 250 employees and an outstanding leadership team that is committed to supporting and empowering them to deliver excellence, day in and day out. We’re proud to offer our employees paid training, a family-friendly environment with creative, theme-based events, and many opportunities to give back to the Asheville community in which they live and work. We also offer career growth and learning opportunities, along with competitive pay, medical and vacation benefits.
Percepta has been nothing but a fantastic experience for me the entire time I’ve had the privilege to be here. I love that the atmosphere among all employees is upbeat and respectful, success is recognized at all levels. When we are in the office there’s always something fun planned for employees each month.
I joined Percepta as a Customer Service Advisor in 2016. My 6-year journey of working for this wonderful company has granted me vast knowledge and increased exposure, thanks to the highly-skilled and kind managers who supported, motivated, and stood by me. I have learned that the customers are the core of our business and gained significant experience dealing with the most complex and diverse cases. I am very grateful for the opportunity to be part of Percepta and look forward to continued excellence in the Customer Service industry.
I am a prime example of someone who wouldn’t have fit in with a “normal” corporation with tattoos and piercings. I love our coworkers, and the company has taken every precaution to keep us safe during the pandemic such as remote opportunities. Percepta’s Management team is simply the best I’ve ever worked with. If you are searching for a Career where you can be who you are and have a great team then this is the place.
