Percepta opened its Melbourne Australia operations in the early 2000s. Although based across various locations in Melbourne since this time, we have been operating from the Ford Customer Service Division in Campbellfield, Victoria since 2010.
At Percepta we have a passion for customer service and it’s the centre of everything we do! The one thing we always hear employees say time and time again is ‘I love the team I work with’ and ‘The people at Percepta are so supportive’. That’s what we strive for, to be a family!
I am a prime example of someone who wouldn’t have fit in with a “normal” corporation with tattoos and piercings. I love our coworkers, and the company has taken every precaution to keep us safe during the pandemic such as remote opportunities. Percepta’s Management team is simply the best I’ve ever worked with. If you are searching for a Career where you can be who you are and have a great team then this is the place.
I am both proud and grateful to have been part of Percepta for over a decade. I’ve been fortunate to have many opportunities to learn, grow and progress my career while working with dedicated, fun, and positive people. As a trusted partner, Percepta creates an atmosphere where everybody gets to contribute and add value to the present and future success of our clients and their customer experiences. Rhiannon M. – CRC Manager
I started out as a Case Manager at Percepta and immediately felt welcomed and trusted throughout the office. I have continuously been supported and encouraged to reach my career goals during my time here. Thanks to Percepta I am now working my dream job within the company! – Natalie R. – Talent Acquisition Specialist
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